Chariot Auto Repair

WARNING: Extremely bad business! My car’s alternator broke down near the shop so I took it here thinking it was close and handy. They broke the wire to the AC while fixing the alternator, Caused an extra $300+ of problem for me to fix. Unbelievably bad business and very unprofessional. I left this review so you don’t have to step on this land mine like I did. YOU HAVE MY WARNING! DON’T TRUST THEM, THEY CAN’T FIX CARS!

I went to these guys for an alternator replacement on my Dodge Caravan. The total cost was $740, including $450 for the alternator itself. Later I found out that it was a rebuilt unit from Mexico, not a brand-new part as I expected. They also installed the belt incorrectly. I noticed a strange noise when I picked up the car, but I had a long trip ahead and couldn’t stay to check it. Just two hours into the drive, the belt snapped, leaving me stranded in a very bad situation on the road. I strongly do not recommend this shop. If you’re okay with being overcharged, misled, and receiving poor-quality work, then go ahead. Otherwise, stay away.

Listen, I'm not one to leave bad reviews but after spending nearly $1000 after 3 visits to get my checked engine light fix and STILL not have the problem resolved, then I need to say something. The vibe here is "I don't really care about your car. Just pay the invoice and leave. Do a better job at properly explaining the work that was done, and the issue you tried to resolve because I left more confused than when I got there. I'm highly disappointed. My check engine light is still on for the initial issue I took there in the first place, but now I will NOT be coming back here. Best to take your business elsewhere.

I brought my car in because it was making a noise whenever I turned the steering wheel on the highway. They said they’d take a look, and I was told there would be no charge if no issues were found—just a $25 per day holding fee. I picked up the car a day after receiving a call saying nothing was wrong, so I expected to pay around $25. Instead, I was charged $100 for “service time,” even though they still claimed they couldn’t find anything wrong. Now I have to take my car to another mechanic and waste more time because they failed to identify the issue and still charged me. Completely unacceptable.

I stopped in Chariot Auto Repair early this morning because I had a flat tire. They took the time to review my tire check for any other openings and found that my tire was punctured. They were able to plug it and I was on my way in no time. Great staff taking the time to develop new employees, I love this place!